0800 280 2440
Sales Assistant – London Shop (Fixed-term)
Berry Bros. & Rudd are looking for a Sales Assistant to join our London Shop team.
In this role, the successful candidate will be expected to provide a consistently high level of customer service in line with the standards expected of Berry Bros & Rudd, selling the full range of BB&R products and services to customers via the shop, phone and e-mail and general till duties and transactions. Additional responsibilities will include merchandising and re-stocking of the shop, acknowledgement and distribution of deliveries and general shop house-keeping. The nature of the London Shop business will require occasional manual handling within the cellars as well as shop floor sales.
The successful candidate should have previous retail experience, combined with demonstrable experience of delivering and maintaining an outstanding level of customer service. Candidates should be enthusiastic, proactive and effective team players, and be committed to going the extra mile. They must be excellent communicators, both verbally and in written form; with the ability to speak other languages (ideally Mandarin, Portuguese or Russian) considered an advantage for this role. Wine knowledge is essential, with candidates being qualified to WSET Advanced level as a minimum requirement. WSET Diploma or equivalent would also be considered an advantage.
Hours of work are 35 hours per week, worked on a rota basis with five shifts across Monday to Saturday. Opening hours in the shop are 10.00am to 9.00pm Monday to Friday and 10.00am to 5.00pm on Saturday. A degree of flexibility will be required due to the varying demands of the business.
To apply for the role, please submit your CV and a covering letter by close of business on Friday 8th July 2016 to Edwin Dublin, Assistant Manager, at Edwin.firstname.lastname@example.org.
Sales and Operations Assistant Vacancy, International Team (Battersea, London)
Following the departure of Mariama Tounkara, the International Team is looking for a dynamic and pro-active Sales and Operations Assistant to provide sales administration and robust logistics support to the International team. Based in Battersea, this role will report to Gabi Schurig (Sales Operations Manager).
Key duties in this role will include:
As this is a technical, but entry level role, the ideal candidate will be a graduate (or equivalent level) with previous experience of working in a demanding sales administration or international logistics support role. Knowledge of exporting products would be a distinct advantage, as well as a second European language. Strong Excel and numerical skills are essential in this role. The candidates must have excellent communication skills, good commercial awareness (B2B particularly) and outstanding attention to detail. Demonstrating a pro-active attitude, the candidate must be able to work as part of a team and with people at all levels. This is a hands-on role in a fast-paced environment therefore the candidate needs to have a flexible approach to tasks and changing priorities, whilst also being able to follow set procedures. Although not necessary, having an interest in the Wine and Spirits industry would also be an advantage.
If you wish to apply for this role, please submit a copy of your CV and a covering letter to Angela Corbett atAngela.Corbett@bbr.com by Monday 4th July 2016.
Sales Support (Fine Wine)
Berry Bros. & Rudd are recruiting for two sales support positions, to join our Fine Wine team in Basingstoke.
Reporting into Lisa-Marie Loveless, Fine Wine Office Manager, the role of sales support will cover Cellar Plan, CPR, Wine Club and general administration required by the sales team.
This is a highly administrative and detail-orientated role, which will include keying bulk orders (particular for Cellar Plan and En Primeur), opening and maintaining Cellar Plan and Wine Club accounts, liaising with customers to resolve payment-related issues and working closely with other teams internally such as customer services, BBX and despatch to ensure a seamless customer experience.
The successful candidate is expected to have previous experience of providing exceptional customer service and ideally working in a sales environment. They should either be a comfortable user of our in-house systems or have experience of quickly picking up new systems, and be a highly competent user of Microsoft Office programmes, namely Microsoft Excel. They should also currently demonstrate excellent attention to detail in their existing role and have advanced organisational skills.
A proactive and flexible approach is essential for this role; combined with the ability to build positive working relationships, and communicate confidently and effectively with a variety of individuals. A basic to intermediate level of wine knowledge is desirable for this role, although not essential.
If you are interested in this great opportunity, please submit applications in writing to Lisa-Marie Loveless at Lisa-Marie.Loveless@bbr.com by close of business on Friday 8th July 2016.