Christmas delivery




UK delivery

Overseas delivery

Corporate orders

To guarantee delivery in the UK by Christmas, orders must be received before midday on Tuesday 22nd December 2020.

While not guaranteed, orders will still be accepted after this date and every effort will be made to deliver prior to Christmas.

Parcels indicated on the order form for Christmas delivery will be despatched from Tuesday 1st December 2020.

At busier times, your order might be split across different deliveries. You will receive separate email and text notifications for each part of your order if this happens.

During this busy period we cannot guarantee specific delivery dates or times and are not able to advise recipients of impending deliveries.

It is important to complete the Delivery Instructions box (eg If not in please leave with neighbour at Number 43) and to provide a contact number.

Guaranteed delivery dates may be earlier for parcels being delivered to Northern Ireland, the Isle of Man, the Isle of Wight, the Scilly Isles and some areas of Scotland and for overseas orders. Please call 0800 280 2440 for more information.

Orders must be received by 6pm on Tuesday 8th December 2020 for all export orders (excluding Switzerland, the Channel Islands and the EU) and by 6pm on Wednesday 16th December 2020 for orders being delivered to Switzerland, the Channel Islands and the EU.

We deliver to many countries worldwide using a network of experienced wine shippers and couriers, subject to individual countries’ rules on the importation of alcohol.

Export orders are subject to a minimum order value of £100 (excluding delivery charges) per delivery address. Overseas orders may be liable to import taxes in the destination country, which the recipient will be liable for unless paid in advance at the time of placing the order.

Export deliveries are subject to customs clearance which is outside our control. We accept no liability for delays caused by customs authorities. All overseas orders are packed in export cartons for safe transit; if you require us to send original wooden cases or gift packaging with your order, please notify us when placing your order.

We regret that we are not able to send any parcels containing foodstuffs, glassware or wooden boxes outside the UK. For gifts that are packed into cardboard gift boxes, are available for export but will be removed from the gift box prior to export, to ensure safe delivery.

For further information please visit bbr.com/delivery, or contact us on 0800 280 2440 or via email at customerservice@bbr.com

Multi-delivery corporate orders must be placed by 12 noon on Wednesday 16th December 2020 in order to guarantee delivery by Christmas.

Please contact gifting@bbr.com or telephone 0800 280 2440 for further details.





London Shop opening hours



December 7th to 20th

Christmas opening hours

Monday to Friday: 10am to 9pm
Saturdays: 10am to 6pm
Sundays: Closed

Saturday 21st: 10am to 6pm
Sunday 22nd: Closed
Monday 23rd: 10am to 9pm
Tuesday 24th: 10am to 3pm
Wednesday 25th to Friday 27th: Closed
Saturday 28th: 10am to 6pm
Sunday 29th: Closed
Monday 30th and Tuesday 31st: 10am to 4pm
Wednesday 1st January: Closed
Thursday 2nd January and Friday 3rd: January 10am to 7pm




Terms and Conditions





How to order
Shop online at bbr.com
In-store: visit our London Shop at 63 Pall Mall or our Warehouse Shop in Basingstoke
By telephone: 0800 280 2440 (please note that calls may be recorded or monitored for training purposes)
By email: gifting@bbr.com
Please note that all orders are subject to a minimum order value of £30 per delivery address, excluding delivery costs.


Payment
We are happy to accept payment by Mastercard, American Express, Visa, Delta or Maestro.


Delivery

Our Standard UK Delivery service is free on all orders valued £200 or more per delivery address. For orders under £200, our Standard Delivery fee of £10 will be applied per delivery address. Premium delivery services are also available at an increased fee, until Friday 20th November. Please note that premium delivery services are not available in the following areas, nor is the ability to specify a delivery date: the Scottish Highlands, Northern Ireland, the Isle of Man, the Isle of Wight and the Scilly Isles.

Please provide a daytime telephone number and indicate any “if out” instructions or special requests in the Delivery Instructions box for the recipients of your gifts.

We cannot deliver to addresses without postcodes. Postcodes must be included with every delivery address. Inaccurate postcodes may delay delivery. We cannot deliver to PO Box addresses or BFPO addresses. Please note that we reserve the right to charge for re-delivery of orders that have not been completed due to incorrect address information supplied by the customer. If you have any delivery queries please contact us on 0800 280 2440.


Collection
If you wish to collect parcels from our London or Basingstoke shops please indicate on the order form. Last orders for shop collections before Christmas must be placed by midday on Sunday 20th December 2020. Orders can be collected until midday on Thursday 24th December 2020.


Christmas delivery dates
To guarantee delivery in the UK by Christmas, orders must be received before midday on Tuesday 22nd December 2020. While not guaranteed, orders will still be accepted after this date and every effort will be made to deliver prior to Christmas. Parcels indicated on the order form for Christmas delivery will be despatched from Tuesday 1st December 2020. During this busy period we cannot guarantee specific delivery dates or times and are not able to advise recipients of impending deliveries. It is important to complete the Delivery Instructions box (eg If not in please leave with neighbour at Number 43) and to provide a contact number.

Guaranteed delivery dates may be earlier for parcels being delivered to Northern Ireland, the Isle of Man, the Isle of Wight, the Scilly Isles and some areas of Scotland and for overseas orders. Please call 0800 280 2440 for more information.


Food hampers
Please ensure that recipients are aware that their gifts will be arriving or notify a neighbour with whom the package can be left. Please indicate any “if out” instructions or requests in the Delivery Instructions box.


Gift packaging
Our gift packaging range includes our superior quality cardboard boxes, wicker baskets and branded six-bottle wooden cases. The gifts are presented as indicated in their descriptions.


Substitutions and pricing
All items shown in the catalogue are offered subject to stocks remaining unsold. Unless otherwise stated, single-bottle prices within this brochure are for a 75cl bottle of wine and a 70cl bottle of spirits. To avoid delay in the processing of your order, Berry Bros. & Rudd reserves the right to substitute wines of a similar value should an “out of stock” situation arise. On occasion, vintages may vary from those shown in the brochure.

All prices are correct at the time of going to print. All prices are inclusive of VAT and packaging.


Allergens
Allergen information is available upon request; please contact our Customer Service team for assistance by telephone on 0800 280 2440 or via email at customerservice@bbr.com.


Law
All contracts made in pursuance of these Terms and Conditions are made under English Law and are subject to the non-exclusive jurisdiction of the English Courts.


Closing date
Prices, offers and case sizes in this brochure are valid from 9am on Sunday 1st November 2020 and end at 6pm on Thursday 31st December 2020, subject to stocks remaining unsold.

All purchases of wines and spirits and other goods and services from Berry Bros. & Rudd are subject to our standard terms of sale in addition to any terms stated in this brochure. You have a right to cancel any order. Please refer to the general terms and conditions for further details. You may view a copy of the general terms and conditions of sale at bbr.com/terms, by emailing customerservice@bbr.com or by calling 0800 280 2440.