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Delivery
UK delivery times and costs
Orders can only be dispatched to a single address per transaction. If you intend to ship items to multiple addresses, please generate individual orders for each destination.
Source | Delivery | Order Value | Cost |
---|---|---|---|
Berry Bros. & Rudd retail | Standard (within three working days, order by 12pm) | Over £200* | FREE |
Under £200 | £10 | ||
Customers’ cellared wines | Standard (within three working days, order by 12pm) | Any value | FREE |
Berry Bros. & Rudd retail | Specified weekday | Over £200* | FREE |
Under £200 | £15 | ||
Customers’ cellared wines | Specified weekday (Note: can take up to 2 days to process) | Any value | FREE |
Berry Bros. & Rudd retail | Next day (weekdays only, order by 12pm) | Any value | £20 |
Customers’ cellared wines | Not available | Not available | |
All | Mornings (Before 12pm) | Any value | £25 |
All | Saturday | Any value | £15 |
All | Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly (within six working days, weekdays only) | Any value | £10** |
All | Scottish Highlands (six to 10 working days, weekdays only) | Any value | £10** |
*Order value excludes event tickets, gift vouchers, and wines bought In Bond or En Primeur.
**The delivery fee is waived for orders that include wines withdrawn from your cellar, along with wines intended for delivery.
Scottish Highlands delivery time by postcode:
Six working days: AB33-38, AB41, AB44-45, AB51-55, FK18-21, IV1-28, KA27-28, KW1-14, PA20-78, PH20-22, PH25-26, PH30-41
10 working days: HS1-9, IV30-56, KW 15-17, PH42-44
Orders for the Channel Islands are handled as international deliveries.
Christmas 2024
Delivery Type | Cut-off Date for Christmas |
---|---|
Highlands & Islands, Northern Ireland, Isle of Man, Isle of Wight, Isles of Scilly, and Scottish Highlands | Sunday 15th December 2024, Midnight |
UK Domestic delivery | Friday 20th December 2024, Midday |
Delivery Type | Cut-off Date for New Year’s |
---|---|
UK Domestic delivery | Thursday 26th December 2024, Midnight |
Delivery Type | Cut-off Date for Christmas |
---|---|
Asia: Japan - Container delivery | Monday 5th August 2024, Midnight |
Asia: Singapore - Container delivery | Thursday 22nd August 2024, Midnight |
Asia: Hong Kong - Container delivery | Monday 2nd September 2024, Midnight |
Asia: Chinese New Year - Container delivery | Monday 30th October 2024, Midnight |
Delivery Type | Cut-off Date for Christmas |
---|---|
International delivery (Excluding Europe) | Monday 18th November 2024, Midnight |
Ex-works delivery | Processing/Request cut-off: Monday 25th November 2024, Midnight Collection cut-off: Wednesday 11th December 2024, 5pm |
European delivery | Monday 2nd December 2024, Midnight |
Channel Islands delivery | Monday 2nd December 2024, Midnight |
Export Gifting Orders: We are only offering Delivered Duty Paid quotes when the ‘Sold-to’ & ‘Ship-to’ are different. Please also note that there cannot be any ‘surprise gifts’ as the consignee will be contacted by the local import customs agent to process the clearance and will have to provide ID.
Bonds
It is important to stress that a guarantee on delivery or collection before Christmas cannot be given as this depends on availability at the receipting warehouse.
Delivery Type | Cut-off Dates |
---|---|
Delivery to external Bonded facility | Processing/Request cut-off: Monday 25th November 2024, Midnight Berry Bros. & Rudd final delivery date: Monday 9th December 2024, 5pm |
Collection by third party from Berry Bros. & Rudd, Basingstoke | Processing/Request cut-off: Monday 25th November 2024, Midnight Berry Bros. & Rudd final collection date: Wednesday 11th December 2024, 5pm |
Customer Goods-in: Our Customer Goods-in process is operating as usual, but at reduced capacity. Customers may experience longer lead times over this period.
International Delivery
We can deliver to all of the destinations below. If you would like a quote or would like to know the status of countries not listed below, you can get in touch here, please select “export query”. We regret that glasses, accessories, and books cannot be sent to overseas addresses.
Europe: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Republic of Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, Slovenia, Spain, and Switzerland.
North America: Antigua and Barbuda, Bahamas, Barbados, Bermuda, Canada, Cayman Islands, Grenada, Jamaica, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, USA, Trinidad and Tobago.
Asia: Bhutan, Hong Kong, Japan, Macau, Malaysia, Singapore, Taiwan.
Africa: South Africa.
Rest of the World: Australia, Falkland Islands, Jordan, New Zealand, Puerto Rico.
How do I track my order?
Our orders are delivered by either our own Berry Bros. & Rudd or our partner courier, DHL. You can track your order using your tracking code, which you’ll find in your dispatch confirmation email. If your order is being delivered by DHL, you can track it here. If you provided your mobile number when you placed your order, you will be kept up to date via text message.
Minimum order value
There’s no minimum order for UK addresses, but the delivery costs may change depending on the order value.
International deliveries have a minimum order value of £100.
Invoices
As part of our commitment to reducing paper usage and supporting environmental sustainability, printed delivery notes are no longer included by default with duty-paid orders delivered within the UK. However, we continue to provide printed invoices with all bonded deliveries and international orders.
Split deliveries
Occasionally we have to split your order across more than one delivery. If that happens, you’ll receive notifications for each delivery.
Collecting orders
You’re welcome to collect an order from either of our shops during opening hours.
Orders are usually ready after three working days, but we recommend calling to confirm before coming to the shop. See our shop addresses and contact details.
Glassware, accessories and books
Glassware, accessories, and books are subject to special delivery terms. Please contact us for more information. Unfortunately, we’re not able to deliver glassware to Northern Ireland or outside the UK.
Original wine cases
All international orders and some UK orders are taken out of their original cases and repacked in delivery cartons for safe transit.
If you would like the original cases, then please contact us to arrange.
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