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Singapore
Terms and conditions

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Ordering Information

How to order
It is against the law to sell or supply alcohol to anyone under 18 in Singapore. By placing an order, you confirm that you are at least 18 years old.

All Berry Bros. & Rudd event attendees must be 18 years or older. In line with BBR’s Age verification Policy and to comply with the Singapore Liquor Licensing Board, attendees under 18 will be asked to produce photographic identification with proof of age.

You may order wines, spirits, or other goods using the methods mentioned below (unless stated otherwise). You have a right to cancel such an order; please see the “return of goods/cancellation” paragraph below for details.

Tel: +65 6631 2717

E-mail: sgenquiries@bbr.com

Our contract with you
Your order is an offer to buy from us. There will be no contract between you and us unless and until we accept your order and when we despatch the goods to you in the case of wines and goods to be delivered. At any point up until then, we may decline to supply the goods or services to you without giving any reason. When we accept your order or deliver goods, when the goods are despatched, a contract will be made between you and us.

We reserve the right to change our prices. Please refer to the latest price list or our website for all current prices. Please note that prices issued in the latest price list or on our website supersede any prices set out in these terms and conditions if they differ.

Prices listed for wines are quoted per bottle and case unless otherwise stated and include GST at 8% (9% from 1 January 2024). A case is equivalent to 12 x 75cl. bottles, 6 x l50cl magnums, 24 x 37.5cl. half bottles, 12 x 50cl. imps, 36 x 25cl. quarter bottles.

Prices are subject to currency and market fluctuations, changes in duty and GST, and stock remaining unsold. The case bottle price shows the discount when wines are bought in the unmixed case. If any other currency is stated, this is subject to currency fluctuations and is an indication only.

Description & prices
The description and prices payable for the items or services you order are in our price list, brochure, and our website. If, by mistake, we have under-priced an item or service, we will not be liable to provide that item to you at the stated price provided that we notify you before we despatch the item concerned or, in the case where we are not despatching an item, within seven working days of our acceptance of your order. We may cancel your order provided we refund you any payments you have made. You may agree to the correct price so we can proceed with your order. In the unlikely event that an item has been overcharged, a full refund of the difference will be given.

We reserve the right to change our prices. Please refer to the latest price list or our website for all current prices. Please note that prices issued in the latest price list or on our website supersede any prices set out in these terms and conditions if they differ.

Prices listed for wines are quoted per bottle and case unless otherwise stated and include GST at 8% (9% from 1 January 2024). A case is equivalent to 12 x 75cl. bottles, 6 x l50cl magnums, 24 x 37.5cl. half bottles, 12 x 50cl. imps, 36 x 25cl. quarter bottles.

Prices are subject to currency and market fluctuations, changes in duty and GST, and stock remaining unsold. The case bottle price shows the discount when wines are bought in the unmixed case. If any other currency is stated, this is subject to currency fluctuations and is an indication only.

How to pay
We accept Maestro, Visa, Mastercard, American Express or bank transfers. Orders may be delayed by transfers of money or credit card authorizations not being confirmed by the respective banks. Please note that the Customer is responsible for contacting their bank to speed up this process if the order is required urgently. Credit cards are always charged in the quoted currency. Please note that payment will be taken in full when ordering. For authorized 30-day credit accounts, we will not accept credit card payments to clear the balance outside the credit terms.

Delivery
The minimum order is S$500.00 per delivery address.

We offer a next working day (Monday to Friday) service provided we receive your order by noon, free of charge for orders more than S$500 per delivery address. We do not offer Saturday delivery unless by special arrangement - please get in touch with us for details. We reserve the right to charge for re-delivery of orders that have not been completed due to incorrect address information being supplied by the Customer.

Whilst we make every effort to deliver all your goods within the agreed time, we will not be liable if we fail to do so in part or entirely due to circumstances beyond our control.

Quality guarantee and policy
We are committed to providing our customers with an unsurpassed level of service and are equally committed to ensuring we provide a safe and legal product. If a wine is corked or faulty, we will offer a replacement or credit on the return of the bottle. Many wines are sold to drink young, so we offer a simple drinking guide to help clarify the optimum drinking time of all our wines. If a wine has been kept too long or stored inappropriately, we may not be able to offer a refund. If you believe a wine to be faulty, don’t hesitate to contact us at sg_enquiries@bbr.com, and we will be happy to arrange to collect and test the wine.

Substitutes/Availability
All wines, spirits, and other goods are subject to availability. When selecting the wines or other goods for our price list, we try to ensure that they will remain available throughout the life of the list. However, some items will inevitably go out of stock, and we reserve the right to select and deliver a substitute (of equal or higher value) to the wine you have ordered to avoid delay in the delivery of orders. If we cannot supply a particular item or substitute, we will not be liable to you except to ensure you are not charged.

Ownership
All wines, spirits, or other goods ordered remain the property of Berry Bros. & Rudd or its associates until payment is received in full.

Export orders
International deliveries are available and quoted upon request.

Return of goods/cancellation
You may cancel your order within 8 hours of placing your order, provided you have notified the Company in writing before the Goods have been delivered. If your order has been successfully canceled, the Company shall refund you within 30 days of any payments made concerning the canceled order. To avoid doubt, a working day referred to in this Agreement is any day not a Saturday, Sunday or Public Holiday in the Republic of Singapore.

En Primeur cancellations
Wines ordered through our en primeur service can only be canceled within seven days of placing the order. A full refund of the purchase price of the wines will be given on receipt of formal notification in writing of cancellation of the order. Due to the unique nature of En Primeur sales, we regret that orders cannot be canceled after this time. View our FAQs and specific terms and conditions relating to En primeur and Customers’ Private Reserves or contact us at sg_enquiries@bbr.com

Broking
On occasion, and at our sole discretion, we are prepared to offer you a wine brokerage service where we will seek third-party buyers for your wine. If we agree to sell your wine to a third party, we will purchase it from you and then sell it to the third party. Our purchase from you will be conditional upon the third party purchasing and completing the purchase of the wine from BB&R.

In agreeing to BB&R’s broking terms, you authorise BB&R to have a two-week exclusivity on offering the wine for general sale. We will agree on a price we will pay you for the wine. If we sell the wine to a third party within the two-week exclusivity period, our purchase from you will be deemed to have occurred immediately before our sale, and the sum agreed payable to you will be paid within 20 working days of the receipt by us of the proceeds of our sale to the third party. If the wine has not been sold within two weeks, BB&R will contact you to discuss a renewal of the period and a price adjustment or the return of the wine to you or storage of the wine.

The purchase and resale of your wines are conditional on their safe receipt (at your expense) into BB&R premises, and that the condition of the wines is, in the opinion of BB&R, as agreed and suitable for resale. Typically, if you are offering wines for broking from outside BB&R’s storage facility, then the wines must be in the original wooden case (OWC) and in good condition (see BB&R “Inspection Guidelines”).

Where the purchaser and goods withhold payment are to be returned (either by the purchaser or at your request before the sale or where the wines cannot be sold), transportation will be at your expense using BB&R’s standard delivery charges. More Terms Specific to our Broking Exchange (BBX)

Privacy policy
Please note that we sometimes run a credit check on customers; this will be kept entirely confidential. Alternatively, if you register for some of our services, we will collect information about you to provide such services. You have a right of access to all information we hold about you. If you wish to see this or to receive further information about our privacy policy, please click here or write to: Company Secretary, Berry Bros. & Rudd, 3, St. James’s Street, London, SW1A 1EG.

Customers' Private Reserves
Wines purchased from Berry Bros. & Rudd can be stored (by the complete unmixed case) in our cellars and recorded in the Customer’s name separately from Berry Bros. & Rudd’s stock. The cost is charged per dozen bottles (75cl) or part thereof (or the equivalent in other sizes) and is payable per annum in advance. Contact us for information on current charges. A pro-rata monthly charge is made to enter wines into Private Reserves at purchase to cover the initial period; the annual charge is payable in advance. Berry Bros. & Rudd reserves the right to increase the yearly charge without prior notice.

Customers receive annual notification of the maturity of wines, and further advice and valuations are available on request.

We reserve the right not to deliver a split case or single bottle if the request is to be delivered. The rental charge will be refunded if stock is withdrawn within a month of the rent invoice date.

Limitation of Liability: Berry Bros. & Rudd are not liable for any loss of condition or decline in market value due to natural processes, ullage, or being cellared too long. N.B. Wines currently marked “W” (which, in our opinion, should be withdrawn for immediate consumption) may suffer in time from ullage/low levels and are held at customers’ risk. Additionally, once a wine’s maturity code has changed to “W”, BB&R has no liability on condition 12 months after the maturity code has changed.

BBX - BB&R is committed to retaining the highest quality and product standards, and all wines will be subject to BB&R’s rigorous quality control process. Please refer to BB&R’s Inspection Guidelines, which are available on request. Subject to approval by Berry Bros. & Rudd, where the stock has been declined eligibility for listing on BBX, we may offer to continue to store the inventory in Private Reserves recorded as “ineligible for listing on BBX”.

If you transfer the ownership of wines or request the physical transfer (in either case, where the wine is bonded), an administration charge (per product) will be made. A charge applies to stock not purchased from BB&R if accepted into reserves. Contact us for details.

We may terminate your cellarage upon not less than three months prior notice to you expiring at the end of the relevant rental year. In such event, you agree to collect your reserves or provide us with delivery details within seven working days of the expiry of the relevant rental year. If you fail to do so, in addition to our right of sale for non-payment (see below), we reserve the right to dispose of by sale or otherwise your Reserves which have not been collected or where no instructions for delivery have been received. We shall have the right to deduct from the sale proceeds any monies you owe us and will send you the balance subject to obtaining your instructions. We are not obliged to add interest to the balance.

Export and delivery of Private Reserves
Customers may request the export and delivery of their wine in Singapore at any time, and we will provide a quotation for the shipping cost and estimated arrival time. The arrival time is an estimate only; we are not liable for delays.

If accepted, the Customer agrees to pay the quoted shipping cost and all Singapore Government taxes and duties levied upon the wine’s arrival in Singapore before receiving delivery.

If a customer wishes to ship their wine in-bond, they must notify us at the time of export request. If accepted by us, the Customer agrees to pay the shipping costs and all fees associated with shipping in bond.

We provide free short-term storage of customers’ Private Reserves in Singapore for no more than 30 calendar days after notification of arrival. The Customer agrees to accept delivery within this time unless otherwise agreed in advance before the notification of arrival. Failure to do so will incur additional storage charges before delivery. Extra storage will be charged at $3 per bottle for the first 90 days and $10 per bottle for 90 days after that.

The Company reserves the right to sell customers’ wines not collected or delivered within six months of notification of arrival in Singapore to cover shipping costs, taxes paid in advance, and additional storage. In this instance, we will make three attempts to contact the Customer before this happens.

Customers may choose to export their wines via third-party providers. In this instance, we will inspect the quality of the wines before release. However, please note that the Customer takes on the liability for the wines at the point they leave the BB&R warehouse, and we are not liable for any defects or issues that may arise upon delivery when wines are exported through third-party providers.

Insurance
Customers’ Private Reserves are insured at our estimate of the replacement market value. We accept no liability should our assessment be incorrect.

Change of address and contact details
It is the responsibility of customers to notify us promptly of any change in their contact details. We accept no liability should the Customer’s failure to update their contact details result in the Company being unable to contact the Customer to complete a delivery or take payment for goods and services provided, settle outstanding account balances and any additional costs incurred.

Non-payment
Please note that all storage charges are payable annually in advance. In the event of non-payment within 30 days from the date of the rent or any other invoice sent to the Customer’s last known address or at our sole discretion at the end of our debt collection process, we reserve the right to recover all sums due from the Customer by either a) selling at our discretion some or all of the Customer’s wines and spirits and to deduct from the proceeds of sale all outstanding sums due and any costs incurred in connection with the sale or b) take back and incorporate as our stock some or all of the Customer’s wines and spirits and to credit against the sums due from the Customer what we reasonably believe to be the current market value of the wines taken back less 8%. In either case, the Customer authorizes us to sell its wines as its agent and agrees that ownership of the wine will transfer to the purchaser or us.

We shall not be responsible or liable for any difference in the sale proceeds or allocated value had the wine been sold through a third party or valued by a third party. Where we sell the wine for more than the sum due from the Customer, the balance of the sale proceeds will be retained and credited to the Customer’s account. It may be utilized to settle any other amounts due to us from the Customer, and any surplus refunded to the Customer pending receipt of the Customer’s written request for payment. Should the sale proceeds not cover the amount due from the Customer, we reserve the right to recover the balance from the Customer.

We may terminate your cellarage upon not less than three months prior notice to you expiring at the end of the relevant rental year. In such event, you agree to collect your Reserves or provide us with delivery details any time before seven working days of the expiry of the relevant rental year. If you fail to do so, in addition to our right of sale for non-payment (see above), we reserve the right to dispose of, by sale or otherwise, your Reserves which have not been collected or where no instructions for delivery have been received. We shall have the right to deduct from the sale proceeds any monies you owe us and will send you the balance subject to obtaining your instructions. We are not obliged to add interest to the balance.

If we exercise our right to sell any wines held in the Customer’s Private Reserve as referenced above, we may do so through BBX, our fine wine exchange, and the Customer authorizes us to do so on the Customer’s behalf. We reserve the right to select the Customer’s wines to be listed for sale with BBX from the Customer’s holding with us, and an administrative listing fee of £30 will also be charged. To not affect the value of the Customer’s wine holding, we will only list full case quantities for sale, not single bottles or split cases. This could mean we are listing wines above the value of the outstanding debt. The Customer’s selected wines will be listed with BBX based on the Wine-Searcher/Liv-ex price for that day.

Where no Wine-Searcher/Liv-ex price is available, we will be entitled to list your wines at the estimated market rate at our sole discretion. You will be informed of the listing price by e-mail or post. As we will be listing wines with BBX on the Customer’s behalf, we reserve the right to accept any reasonable bid for your wines. We will ensure that only the best market rate bids on your wine placed through BBX are accepted. However, we cannot be held liable for any market variation should the Customer’s wines be sold at less than the original value or the price paid by the Customer for the wines.

Third-party beneficiaries
Irrespective of whether the wines in your reserve have been bought for a third party or ownership is actually or beneficially transferred to that third party (whether related to you or not) and whether or not we have been informed of this, you, and only you, shall be our client in respect of your reserves and shall be solely responsible for all payments and for providing all instructions concerning the reserve. You hereby agree to indemnify us against all liability, losses, expenses, and costs arising from any claim of whatever nature made by such third parties and incurred by us in exercising our right of sale or disposal or refusing to act upon such third parties’ instructions.

Limitation of liability
Berry Bros & Rudd are not liable for any loss of condition or decline in market value due to natural processes, ullage, or being cellared too long. N.B. wines marked “W” (which we believe should be withdrawn for immediate consumption) may suffer in time from ullage/low levels and are held at customers’ own risk.

Don’t hesitate to contact the BB&R Singapore team for any further advice.

Tel: +65 6631 2717

E-mail: sgenquiries@bbr.com

Other services and special offers
From time to time, Berry Bros. & Rudd may offer other services, special offers, discounts, promotions, and services not explicitly referred to in these terms and conditions. Such matters shall be subject, in addition to these terms and conditions, to specific terms and conditions relating to such issues. By taking the service or special offers, discounts, or promotions, you agree to be bound by such additional terms and conditions.

Applicable law
These Terms and Conditions will be subject to the laws of Singapore. We will try to solve any disagreements quickly and efficiently. If you are unhappy with how we deal with any dispute and want to take court proceedings, you must do so within Singapore.

Use of the company site
These Terms and Conditions govern your use of the Berry Bros. & Rudd website (the “Site”) and your relationship with Berry Bros. & Rudd. Berry Bros. & Rudd is a trading name for BB&R Limited (company number 05492886, VAT Number: 872 5765 85), whose registered office address is at 3 St James’s Street London SW1A 1EG (the “Company”, “we” or “us”). Please read them carefully, as they affect your rights and liabilities under the law. If you disagree with these Terms and Conditions, please do not register for or use the Site. More details can be found here.

Questions
If you have any questions about Berry Bros. & Rudd’s privacy/data protection policy or the use of data in a particular service, you should contact us via sg_enquiries@bbr.com. More details on Data Protection and Berry Bros. & Rudd Privacy Policy can be found here.

Miscellaneous
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on our website, and you are responsible for reading the terms and conditions on each occasion you use this website. Your website use shall signify your acceptance of these latest terms and conditions.

Nothing on the website, brochure, or any other marketing materials we issued constitutes an offer to sell on our part, and we reserve the right not to accept any orders.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

  1. economic losses (including without limitation loss of revenue, profits, contracts, business, or anticipated savings); or
  2. loss of goodwill or reputation; or
  3. indirect losses suffered or incurred by you arising out of or in connection with any matter arising out of these terms and conditions.

Our liability (whether in contract, tort, or otherwise) shall, in any event, be limited to a sum equal to the amount paid or payable by you for the goods deliverable to you.

These terms and conditions shall be governed by the laws of the Republic of Singapore, and you agree to submit to the exclusive jurisdiction of the Singapore courts.