Do you want to write the next chapter in the story of Britain's oldest wine and spirits merchant? Here is your chance.
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Our current vacancies
Senior Wine & Spirits Advisor, Berry Bros. & Rudd
With two Royal Warrants, six Masters of Wine and more than 300 years of history, Berry Bros. & Rudd is Britain’s original wine and spirits merchant.
Berry Bros. & Rudd has a unique opportunity to join its team as a Senior Wine & Spirits Advisor. The role will be based in our London Shop at 63 Pall Mall. The role reports into our London Shop Manager.
This role involves:
- Presenting a very high level of customer service in line with the standards set out by company policy
- Advising on, and selling, the full range of Berry Bros. & Rudd products and services to customers in person, by phone and through e-mail.
- Contributing to the financial success of the shop.
- Working with the London Shop Manager, Commercial and Marketing teams to execute initiatives for the shop
- Ensuring displays are kept fresh and relevant and that pricing is accurate
- Ensuring communication channels with the London Shop Manager are always open and that sales reports from the manager are communicated in a helpful and actionable way to the team
- Ensuring any security issues are handled quickly and effectively and that any other relevant processes are followed
- Organising and supervising tastings for customers where necessary
- Managing a more junior member of the team, supporting them in day-to-day activities and developing them to become a [Senior Wine & Spirits Advisor] for the London Shop
The right candidate will be/have:
- Previous experience at a Sales Executive level; ideally in a retail environment
- Demonstrate the capacity to go that bit further to contribute to the growth of the shop by all metrics (customer experience, brand reputation, sales)
- Demonstrable experience of delivering and maintaining an outstanding level of customer service
- People management experience is preferred
- Nimble and able to work calmly under pressure
- Enthusiastic and highly motivated
- Presentable and with unerring capacity to lead by example
- Well-organised and practically minded
- Excellent written and verbal communication skills
- Diplomatic and able to adapt to fast-changing situations
- Excellent wine and spirits knowledge with a clear passion for the industry
- Readiness to take on responsibility and offer ideas
- WSET Level 3, Diploma or equivalent would be an advantage
Anyone interested in this position should submit a CV and cover letter to Becky Prifti at careers@bbr.com by Wednesday 27th March.
*Please note that the employee referral scheme applies to this vacancy*
Wine & Spirits Advisor, Berry Bros. & Rudd
With two Royal Warrants, six Masters of Wine and more than 300 years of history, Berry Bros. & Rudd is Britain’s original wine and spirits merchant.
Berry Bros. & Rudd has a unique opportunity to join its team as a Wine & Spirits Advisor. The role will be based in our London shop at 63 Pall Mall. The role reports into one of our Senior Wine & Spirits Advisors.
This role involves:
- Presenting a very high level of customer service in line with the standards set out by company policy
- Advising on, and selling, the full range of Berry Bros. & Rudd products and services to customers in person, by phone and through email
- Ensuring the look and feel of the shop is maintained properly
- Handling transactions and processing payment
- Liaising with the Cellars, Warehouse and Despatch teams regarding the distribution of deliveries
- Organising tastings for customers where necessary
The right candidate will be/have:
- Previous experience of delivering and maintaining an outstanding level of customer service and offering customers an unforgettable retail experience
- The ability to foster and develop customer relationships
- Experience in effectively dealing with stock replenishment
- Having a positive attitude coupled with a proactive approach
- Enjoy working within and contributing to a high-performing team
- Nimble and able to work calmly under pressure
- Enthusiastic and highly motivated
- Presentable and with unerring capacity to lead by example
- Well-organised and practically-minded
- Excellent written and verbal communication skills
- WSET Level 3, Diploma or equivalent would be an advantage
Anyone interested in this position should submit a CV and cover letter to Chloe Hurley at careers@bbr.com by Wednesday 27th March.
*Please note that the employee referral scheme applies to this vacancy*
