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Delivery

 
 

UK Delivery Services

 

Options - UK only (excluding bank holidays)

Order Value* per
Delivery Address

Charge

Timing

Standard: Within 3 working days (for orders placed before 2pm)** or Specified Date

over £100

below £100

FREE


£7.50
Mon-Fri 9am-5pm

Next Working Day**
order by 12noon the previous working day

any order value

£12.50 9am-5pm

Saturday**

any order value

£12.50 9am-5pm

Pre-10am Delivery ** (any day except Saturday)

any order value

£15.00 pre-10am

Highlands & Islands

minimum £100
See below for additional restrictions

FREE Mon-Fri 9am-5pm


* Qualifying Order Value in basket excludes the value of wine event tickets, Gift vouchers, and wines bought in bond or en primeur

** Deliveries to Northern Ireland, The Isle of Man, The Isle of Wight, The Isles of Scilly and some areas of Scotland take from 6-10 working days. Specified Day, Next Day and Saturday delivery services are not available for these areas. See further details.

Wines Delivered from Customers' Private Reserves

  • Standard (Within 3 working days) and Specified Day options : FREE of charge
  • Saturday deliveries:  £12.50
  • Pre-10am deliveries (not available on Saturdays): £15.00
  • Next day delivery is unavailable from Customers' Private Reserves
  • Delivery to a UK bonded warehouse will incur a charge of £15 for the first case and £1 per additional case.

How to choose a Delivery Date 

  • In "Delivery Date" section of the checkout ("delivery" step), select the option "Specified Date UK delivery"
  • Pick a date in the online calendar that opens up underneath
  • If you do not choose a delivery date, your wines will be delivered within 3 working days.

Delivery Instructions

  • If possible, please let us know where the wines can be left if you are out.
  • Use the Delivery Instructions box located on the delivery page during checkout.
  • If the wine delivery cannot be completed a card will be left with a phone number so another delivery day can be arranged. We must either obtain a signature or know where the consignment can be left (as above).

Important Notes

  • Mixed  cases cannot be subsequently split for delivery to more than one address.
  • Regardless of whether they are part of a wine order, all glassware, accessories and books are subject to special delivery terms. Please contact us for further details.
  • We do not deliver glassware to Northern Ireland.

For more information

Contact us by email or call  0800 280 2440

 
 

UK Order Collection

 

You can collect your order from our shops in London or Basingstoke.

Please note, when selecting the "Collection" option at check-out, please allow three working days for us to process your order. We recommend telephoning to check that your order is ready before you make your journey.

Orders of £500 or more placed using a credit card must be collected in person. We regret that third-party carriers – for example taxi drivers, chauffeurs or any individual who is not the customer – will not be permitted to collect such orders.

London Shop

Opening Hours
Monday to Friday: 10am to 9pm
Saturday: 10am to 5pm
Sunday and Public Holidays: Closed

63 Pall Mall
London
SW1Y 5HZ
Tel: 0800 280 2440


The Warehouse Shop

Opening Hours
Monday to Friday: 10am to 6pm
Saturday: 10am to 5pm
Sundays & Public Holidays: Closed

Hamilton Close, Houndmills
Basingstoke, Hampshire
RG21 6YB
Tel: 0800 280 2440


 
 

Highland and Island Delivery

 

For the following post codes:

  • To qualify for delivery, a minimum order value of £100 is required (excluding the value of wine tickets, vouchers, and wines bought in bond or en primeur).
  • Delivery is FREE of charge.
  • Next Day and Saturday delivery services are not available, nor is the ability to specify a delivery date.
  • For more than 30 cases please e-mail our Orders Office

Post Code

Area

Transit Time

AB33

Aberdeen

Standard - 6 working days

AB34

Aberdeen

Standard - 6 working days

2AB35-38

Aberdeen

Standard - 6 working days

AB44-45

Aberdeen

Standard - 6 working days

AB51-55

Aberdeen

Standard - 6 working days

BT1-93

N.Ireland

Standard - 6 working days

FK18-21

Falkirk

Standard - 6 working days

HS1-9

Hebrides

10 working days

IM1-9

Isle of Man

Standard - 6 working days

IV1-28

Inverness

Standard - 6 working days

IV30-39

Inverness

10 working days

IV40-56

Inverness

10 working days

KA27-28

Kilmarnock

Standard - 6 working days

KW1-14

Kirkwall

Standard - 6 working days

KW15-17

Kirkwall

10 working days

PA20-40

Paisley

Standard - 6 working days

PA41-78

Paisley

Standard - 6 working days

PH20-22

Perth

Standard - 6 working days

PH25-26

Perth

Standard - 6 working days

PH30-41

Perth

Standard - 6 working days

PH42-44

Perth (Eigg & Muck)

10 working days

PO30-41

Isle of Wight

Standard - 6 working days

TR21-25

Scilly Isles

Standard - 6 working days

ZE1-3

Lerwick (Shetland)

10 working days
 
 

Export Orders





We deliver wines to a large number of countries worldwide using a network of experienced wine shippers. Export deliveries are door-to-door and are usually completed within 7-10 working days.

Important Notes for Export Deliveries

Our export delivery calculator can be found here. Use it to see countries we deliver to and international wine delivery costs at a glance.

Minimum Order Value
Deliveries outside the UK are subject to a minimum order value of £100.00 excluding the delivery charge, per delivery address.

UK VAT
Wine orders to the EU will be UK-VAT inclusive unless you are buying through a registered company.
Prices for wine orders outside the EU will be exclusive of UK VAT

Export Delivery Charges - TBC
If export delivery charges in your online order are marked TBC "to be confirmed", then no payment will be taken before we have contacted you by e-mail or phone to confirm you accept the delivery charges.

Local Taxes - Non-EU Deliveries
All orders for delivery outside the EU may be liable to local duties and taxes for which customers are responsible. The local delivery agent in your destination country will contact you to arrange payment of these taxes.
If your order is a gift, please contact us as soon as you place the order at bbr@bbr.com, quoting your order reference number and we may be able to arrange for you to pay these on behalf of the recipient of your gift.

Packaging
All overseas orders will be re-packed in export cartons for safe transit; we may be able to arrange to ship original cases if requested when the order is placed. Please contact us for further details.

We cannot export:
Glassware (incl. Decanters)
Items that contain foodstuffs
mixed cases of wines or spirits
Furthermore, we do not export Spirits to the USA
For further information please contact us.